Your appointment time has been reserved exclusively for you. To ensure every guest receives the full experience they have scheduled, we kindly ask that you arrive on time.

 

We welcome you to arrive ahead of your appointment to settle in and begin your service at the scheduled time. The Quiet Room may be available for your use. 

 

If you arrive late, your service may be shortened or modified to remain on schedule for the next guest. You will be charged for the service originally reserved, not the abbreviated service provided. If you arrive more than 10 minutes late, we may be unable to safely or effectively perform your service. In these cases, your appointment may be considered a late cancellation and the full scheduled service fee will apply.

 

Our providers are committed to staying on time out of respect for every guest's appointment. Thank you for helping us provide a consistent and thoughtful experience for everyone.

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